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What is Six Sigma?

Six Sigma is a defined and disciplined business methodology to increase customer satisfaction and profitability by streamlining operations, improving quality and eliminating defects in every organization-wide process.


Six Sigma and DMAIC Methodology Overview



What is Six Sigma?


Six Sigma is:

  • A Business Strategy: Using Six Sigma Methodology, a business can strategize its plan of action and drive revenue increase, cost reduction and process improvements in all parts of the organization.

  • A Vision: Six Sigma Methodology helps the Senior Management create a vision to provide defect free, positive environment to the organization.

  • A Benchmark: Six Sigma Methodology helps in improving process metrics. Once the improved process metrics achieve stability; we can use Six Sigma methodology again to improve the newly stabilized process metrics. For example: The Cycle Time of Pizza Delivery is improved from 60 minutes to 45 minutes in a Pizza Delivery process by using Six Sigma methodology. Once the Pizza Delivery process stabilizes at 45 minutes, we could carry out another Six Sigma project to improve its cycle time from 45 minutes to 30 minutes. Thus, it is a benchmark.

  • A Goal: Using Six Sigma methodology, organizations can keep a stringent goal for themselves and work towards achieving them during the course of the year. Right use of the methodology often leads these organizations to achieve these goals.

  • A Statistical Measure: Six Sigma is a data driven methodology. Statistical Analysis is used to identify root-causes of the problem. Additionally, Six Sigma methodology calculates the process performance using its own unit known as Sigma unit.

  • A Robust Methodology: Six Sigma is the only methodology available in the market today which is a documented methodology for problem solving. If used in the right manner, Six Sigma improvements are bullet-proof and they give high yielding returns.



Your Six Sigma Training
Table of Contents


What is Six Sigma?
What is Quality?
What is the Hidden Factory?
Six Sigma Process Excellence Disciplines
History of Six Sigma
How does Six Sigma work?
What is Sigma and Why is it Six Sigma?
What is the Focus of Six Sigma?
How does Six Sigma DMAIC Process work?
Six Sigma Roles and Responsibilities
Six Sigma vs Business Process Reengineering
What is Statistics?
What is Descriptive Statistics?
What is Inferential Statistics?
Accuracy vs Precision

Six Sigma DMAIC Process - Introduction to Define Phase
Six Sigma DMAIC Process - Introduction to Measure Phase
Six Sigma DMAIC Process - Introduction to Analyze Phase
Six Sigma DMAIC Process - Introduction to Improve Phase
Six Sigma DMAIC Process - Introduction to Control Phase
Six Sigma DMAIC Process - A Real World Example

DMAIC Define - Capturing Voice of Customer (VOC)
DMAIC Define - KANO Analysis
DMAIC Define - CTQ Drilldown Tree
DMAIC Define - Six Sigma Project Charter
DMAIC Define - Change Acceleration Process (CAP)
DMAIC Define - Process Mapping / SIPOC
DMAIC Define - Process Mapping / Flow Charting
DMAIC Measure - Identify Possible Project Y's
DMAIC Measure - Types of Data
DMAIC Measure - Variation / Discrete vs Continuous Thinking
DMAIC Measure - Data Collection Strategy - Sampling
DMAIC Measure - Measurement System
DMAIC Measure - Process Capability

DMAIC Analyze - As Is Process Map
DMAIC Analyze - Data Door Analysis
DMAIC Analyze - Control Impact Matrix
DMAIC Analyze - Why Analysis
DMAIC Analyze - Hypothesis Testing
DMAIC Analyze - Analysis Examples

DMAIC Improve - Solution Parameter
DMAIC Improve - Generate Possible Solution
DMAIC Improve - Screen Against Musts and Wants
DMAIC Improve - Conduct Cost-Benefit Analysis
DMAIC Improve - Failure Mode Effect Analysis (FMEA)
DMAIC Improve - Pilot Solution Implementation
DMAIC Improve - Validate Measurement System
DMAIC Improve - New Process Capability / Mapping

DMAIC Control - Statistical Process Control
DMAIC Control - What is a Process Control?
DMAIC Control - What are Control Charts?
DMAIC Control - SPC - Out of Control
DMAIC Control - Leading Indicator vs Lagging Indicator
DMAIC Control - Control Chart Selection
DMAIC Control - Risk Assessment and Mistake proofing - Poka Yoke
DMAIC Control - Control and Implementation Plans
DMAIC Control - Review and Sign-off

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